PA Lincoln Service Tips

Why Service at Reedman-Toll Lincoln Mercury?

At Reedman-Toll Lincoln Mercury near Philadelphia, our Lincoln Service and Parts Department offers a wide variety of performance Lincoln parts and accessories for all Lincoln models. Please check out our service specials on our Lincoln models for the most in savings! From air conditioning system parts to a rear spoiler and everything in between, Lincoln car parts will help keep your vehicle performing the way you expect. Reedman-Toll Lincoln Mercury's Service Department provides car service repair and routine maintenance on all Lincoln cars, SUVs, and other vehicles we sell. We offer car brake service, oil and lube service, preventative maintenance, complete engine repair, and more.

Schedule your Lincoln service appointments and preventative maintenance at our dealership. We meet customer's demand for in-stock, genuine Lincoln parts to complete maintenance and service repairs without delay. Get the repair and parts your vehicle needs from the industry experts at Reedman-Toll Lincoln Mercury. Our mechanics will make sure your car is fixed right the first time, and our professional parts department has a large inventory of auto parts to fill orders quickly. For car repairs in Philadelphia and original Lincoln car parts, visit Reedman-Toll Lincoln Mercury or fill out our online service appointment form  for the right step towards fixing your car.

What Goes on at a Philadelphia Service Station?

Whether you have brought your Lincoln in for scheduled service check-up, or because it is broken down, it is important to know exactly what is going on at the Lincoln service center. From the time you drop off your vehicle until you pick it up, eight or more people may have played a part in servicing your Lincoln car or truck. All of these individuals play an integral role while your vehicle is in the service department. Here is a run down of who may be part of the service and parts team.

Greeter: The first person you will encounter is the greeter. Service greeters are most often employed at larger high-volume dealerships. Greeters function as "traffic police" to help guide the high flow of customers into the appropriate area. Typical job duties for a greeter include setting service appointments, verifying appointments, providing follow-up calls and informing the appropriate service advisor of your arrival.

Service Adviser: The service adviser at the Lincoln service center will be your main contact with the dealership and what is going on. This staff member is responsible for understanding what needs to be done to your vehicle - normal maintenance or addressing a specific concern. This is a critical step in the process because the service adviser must interpret and note these concerns on the paperwork in terms the service technician will understand. Furthermore, it is the service adviser's responsibility to contact you if there are any additional services or costs that arise during service. The service adviser then monitors your vehicle's progress to ensure that the correct repairs are done and that the vehicle is finished on time. If you have any question about, say your Lincoln Navigator service bill, the service adviser is the one to answer them.

Service Technician: The Lincoln service technician is the actual mechanic and is probably the most important person who will be dealing with your Lincoln.  These individuals have advanced training in a particular area of automotive repair or on a certain make of vehicle. Training for service technicians is an ongoing process as new vehicles go into production every year. With these new vehicles come the latest technologies that must be learned, in addition to advancements in repair procedures for the older models. Technicians advise service advisors when problems exist that may require additional parts or services. In short, they're the ones who fix your vehicle.

Booker: The booker is responsible for the matching of all components of service while your vehicle was at the service center. This includes any labor or parts charged by the technicians or the parts counter personnel. All of these receipts will be summed, any notes from the technician will be added to the paperwork and all information will be provided as an itemized statement.

Servicing 2010 Lincoln Models

Being informed about the Lincoln service department is important to having a smooth and stress free visit for your yearly or monthly service procedures, such as oil change. For those interested in a new 2010 model, Lincoln provides a line of high quality vehicles and an impressive lineup for 2010. The Lincoln M series includes four vehicles, including the MKS and MKZ sedans, and the MKT and MKZ crossovers.  Along with these Lincoln carries on its tradition for 2010, with its trademark vehicles the Lincoln Town car, and the Navigator, a full size luxury SUV. For the latest in savings, view our New Car Specials today!